Choose the right lane

Good support starts with the right destination.

This page is the short routing map for anyone who needs help, wants to report a bug, or is not yet sure where their question belongs. That now includes builder questions about local Codex-, Claude Code-, or other MCP-aware host setup.

Support map

Pick the lane that matches the kind of help you need.

Setup help

Permission prompts, launchd trouble, first-run blockers, and usage questions belong in Q&A.

Open Q&A

Troubleshooting guide

Use the public runbook before opening a support request if the problem looks like a known first-run edge case.

Open troubleshooting

Reproducible bug

Use a GitHub issue when the tracked repo surface is actually broken and you can provide steps.

Open issue chooser

Sensitive security issue

Use private vulnerability reporting instead of posting exploit details publicly.

Report privately

Community and updates

Use Community for ideas, workflow sharing, and announcements once the support question itself is already clear.

Open community | Open release history

Looking for discussion lanes instead of support lanes?

Use the community hub for Ideas, Show and tell, and the broader discussion shelves. This page stays narrower on purpose: it is for getting unstuck, routing real bugs, and choosing the right support boundary first.